Refund Policy

Last updated: 15 September 2026

In short: "The One-Person Creative Business" is an instant-download digital product. Because the file is delivered immediately and can be copied, we do not offer refunds once the download link has been issued or the file has been accessed.

1. Why this policy exists

Unlike a physical product, a digital ebook cannot be "returned" — once delivered, you have full access to the content. This policy exists to keep the product fairly priced for everyone while still protecting you in genuine cases of error on our end.

2. When a refund is available

We will issue a full refund if:

Your payment was successfully charged but the download link was never delivered and access could not be restored after contacting support.
You were charged more than once for the same order (duplicate payment).
The file you received is genuinely corrupted or unreadable, and we are unable to provide a working replacement.

3. When a refund is not available

You changed your mind after downloading the ebook.
You purchased by mistake but have already accessed the file.
You did not find the content useful for your specific situation.

4. How to request a refund

Email hello@crevoworks.com within 7 days of your purchase, including your payment reference/order ID from Razorpay and a description of the issue. We aim to respond within 2–3 business days.

5. Processing time

Approved refunds are issued to your original payment method via Razorpay and typically reflect within 5–7 business days, depending on your bank or payment provider.

6. Contact

Questions about this policy can be sent to hello@crevoworks.com.